Information Management

Data. Knowledge. Information.
You’ll make sure we use them all effectively.

Information Management.

Information is the very lifeblood of our organisation, so our Information Management teams develop intelligent and innovative approaches to ensure it’s managed, protected and exploited effectively.

It takes people with a wide variety of skills to meet the constantly evolving needs of our business. It’s an exciting and challenging environment, working at the cutting edge of information management. That’s why we value people with highly developed technical skills and scientific understanding, as well as those with information management backgrounds. In particular, you could be involved in projects such as:

  • Using smart data to enable intelligence sharing
  • Enabling improved data management
  • Embedding consistent data modelling
  • Supporting improved information analytics by using technology to manipulate and exploit data more effectively
  • Improving risk assessments to support improved decision-making
  • Developing and implementing innovative ideas to improve and support priority areas
  • Identifying opportunities to exploit Open Source more effectively to support operations.

Join us and you’ll enjoy the scope to work across all areas of information management on a variety of projects. It’s an interesting and rewarding environment where you’ll be actively encouraged to develop innovative approaches to solve complex problems.

We’ll also support your professional development, by enabling you to keep up-to-date with the latest trends in information management. With a variety of challenges and continuous opportunities to build on your knowledge and expertise, you’ll develop into a well-rounded information professional, using your skills to ensure we’re equipped to tackle an ever-evolving range of external, global threats.

Information Management roles

What our people say

What do you most enjoy about working at GCHQ?

I am interested in my work

My manager is considerate of my life outside work

I am treated with respect by the people I work with

I am proud when I tell others I am part of GCHQ

I understand how the work of GCHQ makes a difference to the UK


Information Specialists

As one of our information specialists you’ll be managing and exploiting information efficiently to support every aspect of our business. It’s a challenging, varied and rewarding environment that demands a highly professional and effective approach.

Join us and you’ll enjoy stimulating work of a unique scale and scope, as you help us and the wider intelligence community to gain maximum benefit from the information we gather.

To enable you to develop a full range of skills, we’ll actively encourage you to move between the different areas of information management throughout your career. This will ensure you’re exposed to every aspect of our work and enjoy the opportunity to develop your professional and technical skills.

An articulate communicator and team player, you’ll be used to working with complex information in a technical, scientific or information management environment. You’ll build your experience in three core areas: 

Open Source Research – Supporting our work with research, report writing, situational awareness, training and information supply, you’ll provide services that cover everything from current affairs and defence right through to advanced technologies.

Content & Information Management – You’ll support our Intranet and EDRM system, and provide training to users, as well as making sure our information and knowledge are securely managed and exploited.

Information Governance – In this area you’ll coordinate all our work on information legislation, architecture and risk management.

Information Specialists Managers

You’ll lead a team of Information Specialists, ensuring we deliver an effective and efficient Knowledge and Information Management (KIM) service.

As a visible, supportive and motivational leader, you’ll develop your teams while ensuring they provide an excellent service to the business. This will involve ensuring we share knowledge and information with the wider intelligence community and championing collaborative working. You’ll also support the KIM senior leadership team in setting the unit’s direction and strategy.

You’ll need experience of information work, including the ability to use a range of information sources and technology. A natural leader with a proactive, innovation-led approach, you’ll be used to managing KIM customers, planning services, developing policy and strategy, and setting up and managing task-based teams.

Trainee Information Specialists

If you’ve recently graduated in a technical, scientific or information-related discipline, this is a fantastic opportunity to build your Information Management, Knowledge Management or Librarianship experience.

As well as the ability to use a range of electronic information resources and systems, you’ll need plenty of initiative and an innovation-led approach. You’ll also be a strong communicator who works effectively in a team. Ideally, you’ll already have experience of customer service and training, and the management of people, information and electronic records, but this isn’t essential.

Meet our team
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Departments and Roles at GCHQ